Privacy Policy

Effective date: June 05, 2025

SMM Tool Box respects your privacy and is committed to protecting your personal data. This policy applies to the website, account registration, customer support interactions, orders, wallet top-ups and payment-related activities.

1. Information We Collect

• Name, email address, phone number or other information you voluntarily provide when creating an account or contacting support.
• Order information such as service selected, link submitted, quantity, payment method and order history.
• Transaction information related to wallet top-ups, payment confirmations and payment identifiers shared by payment gateways.
• Technical information such as browser type, device information, IP address, pages visited and cookies used for session management and security.

2. How We Use Information

• To create and manage your account.
• To process orders, wallet funding and service delivery.
• To verify payments and reduce fraud or unauthorized activity.
• To provide customer support, issue updates and respond to disputes.
• To improve website performance, usability, service reliability and security monitoring.

3. Payment Processing

Online payments may be processed through third-party payment providers such as Cashfree. We do not store full card details on our servers. Payment providers may collect and process billing or payment-related data in accordance with their own privacy and compliance obligations.

4. Cookies and Session Data

We may use cookies, local session identifiers and similar technologies to keep you logged in, secure user sessions, remember preferences, measure performance and protect the platform from abuse. You can manage cookies through your browser settings, although disabling them may affect functionality.

5. Sharing of Information

We do not sell your personal information. We may share limited information only when necessary with:

• Payment processors for transaction handling and fraud prevention.
• Technical vendors or hosting providers supporting website operations.
• Authorities or legal advisors where disclosure is required by law, legal process or platform protection needs.

6. Data Retention

We retain account, transaction and order information for as long as necessary to operate the platform, resolve disputes, comply with legal and financial obligations, enforce our policies and maintain security records.

7. Data Security

We use reasonable administrative and technical safeguards to protect your information from unauthorized access, misuse, disclosure or alteration. However, no internet-based system can be guaranteed to be 100% secure, so you should also protect your own credentials and devices.

8. Your Rights

You may contact us to request correction of inaccurate account information or to ask questions about the personal data associated with your account. Certain data may be retained where required for payment verification, dispute handling, taxation, fraud prevention or legal compliance.

9. Children’s Privacy

This website is not intended for children under the age required by applicable law to enter into a contract or make digital payments. If you believe a minor has provided personal data without authorization, please contact us.

10. Policy Updates

We may update this Privacy Policy when our business, legal obligations, technology or payment processes change. Revised versions will be posted on this page with the new effective date.

11. Contact

For any privacy-related concern, please email support@smmtoolbox.com.